PV Sindhu Slams IndiGo Staff After 'Bad Experience', Airline Refutes Claim

Updated: 04 November 2017 17:51 IST

PV Sindhu, in a series of tweets, named and shamed the airline ground staff, saying the Indigo employee behaved very "badly and rudely" with her.

PV Sindhu Slams IndiGo Staff After 'Bad Experience', Airline Refutes Claim
PV Sindhu took to Twitter to slam an IndiGo ground staff for his bad behaviour. © AFP

Indian badminton star PV Sindhu took to Twitter on Saturday to speak about a "bad experience" when she was flying by IndiGo 6E 608 flight to Mumbai. The 22-year-old, in a series of tweets, named and shamed the airline ground staff, saying that the IndiGo employee had behaved "badly and rudely" with her. When he was approached by an air hostess and told to behave properly, he was rude with her as well, Sindhu wrote in a direct message to IndiGo. Twitterati came in their numbers and while some slammed the airline staff, others pleaded with Sindhu to not name the employee. However, IndiGo, according to news agency IANS, refuted the Olympic silver medallist's claim in a statement.

"Ms P.V. Sindhu boarded flight 6E608 Hyderabad-Mumbai carrying oversized baggage which was not fitting into the overhead bin. Ms Sindhu was informed that it will be moved to cargo hold of the aircraft. This is the same policy we follow for all customers. Oversized baggage inside the cabin inconveniences other customers and can also be a safety hazard if it cannot be secured properly in the cabin."

"During the entire conversation, the member of the IndiGo ground operations remained calm. After several requests to her manager, they finally consented to the removal of the bag from the cabin. We then placed the over-sized baggage in the cargo hold and was handed over to Ms Sindhu on arrival. We are extremely proud of Ms Sindhu's sporting achievements and are grateful for the laurels she has won for our country. However, safety of our operations is paramount to IndiGo," the statement added.

Sindhu first posted, saying she had a bad experience and named the employee.

Before part two and three of her tweets could come, Twitter was flooded with pleas of users asking Sindhu not to name the airplane staff and to forgive him.

She then took her grievances directly to IndiGo with a tweet to the airline.

Soon after, IndiGo replied to her tweet asking if they could contact her.

This is not the first instance that a sportsperson has taken to Twitter to speak about their bad experience on a flight. Sachin Tendulkar, who was travelling with his family, blasted British Airways on Twitter after the cricket legend faced flight and baggage issues.

In a series of angry tweets posted in April this year, cricketer Harbhajan Singh brought attention to an alleged incident of racism and assault by a pilot from Jet Airways.

Topics : Pusarla Venkata Sindhu Badminton
Highlights
  • PV Sindhu slams IndiGo ground staff
  • Sindhu reveals the airline employee misbehaved with her
  • Twitterati ask Sindhu not to name the employee
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